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Terms of Service

This Terms of Service Agreement (“Agreement”) is entered into by and between Bugvaya, LLC, a limited liability company (“Company,” “we,” “us,” or “our”), and any user or purchaser (“you” or “Customer”) accessing the website located at https://bugvaya.com (the “Site”) or purchasing any products or services made available through the Site (collectively, the “Services”).

Section A: Eligibility

You must be at least 18 years of age or the legal age of majority in your jurisdiction to use this Site. By using this Site, you represent and warrant that you meet all applicable eligibility requirements.

Section B: Orders and Acceptance

All orders placed through the Site are subject to acceptance by Bugvaya. We reserve the right to refuse or cancel any order, in whole or in part, for any reason, including inaccuracies or errors in product or pricing information, limited product availability, or suspected fraud.

You will receive an order confirmation via email following the submission of your order. However, such confirmation does not constitute acceptance of your order, and we reserve the right to limit or cancel any order prior to shipment.

Section C: Pricing and Payment

All prices listed on the Site are in U.S. dollars and are subject to change without notice. Taxes, shipping, and handling charges will be added as applicable and disclosed prior to final checkout. We accept payment via the methods indicated at checkout. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your order total to that method. Promotions, discounts, and bundles may be offered for a limited time and are subject to change or discontinuation at our discretion.

Section D: Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed. Bugvaya is not liable for delays caused by the carrier or by circumstances beyond our control. Risk of loss and title for products pass to you upon our delivery to the carrier. We currently ship only within the United States. We do not offer international shipping at this time. Please review our Shipping Policy for further details.

Section E: Returns and Refunds

Due to the nature of our products, all sales are final. We do not accept returns or exchanges. If your order arrives damaged, defective, or incorrect, you must notify us within seven (7) days of delivery by emailing us at [insert support email] with your order number and clear photos of the issue. Upon review, we may offer a replacement or refund at our discretion. Please refer to our Refund Policy for more information.

Section F: Intellectual Property

All content on the Site—including but not limited to text, graphics, logos, packaging designs, icons, illustrations, product names, taglines, videos, and software—is the exclusive property of Bugvaya, LLC or its licensors and is protected under intellectual property laws. You may not reproduce, duplicate, copy, sell, resell, modify, or otherwise exploit any part of the Site or its contents without our prior written consent.

Section G: Prohibited Uses

You agree not to use the Site:

  • For any unlawful, abusive, fraudulent, or harmful purpose;
  • To interfere with or circumvent any Site security features;
  • To upload, transmit, or introduce viruses, malware, or malicious code;
  • To collect or store personal information of others;
  • To infringe upon the intellectual property rights of BugVaya or third parties.

We reserve the right to terminate your access to the Site and Services for any conduct that we, in our sole discretion, believe violates this Agreement.

Section H: Product Disclaimer and Skin Sensitivity

Bugcaya insect repellent products are made with naturally derived ingredients and are formulated for daily use. However, individual skin sensitivities may vary. We strongly recommend conducting a patch test prior to full application. If irritation occurs, discontinue use immediately and consult a physician.

Bugvaya products are not intended to diagnose, treat, cure, or prevent any disease. Our statements have not been evaluated by the Food and Drug Administration.

Our sensitive formulas are designed without essential oils or common irritants, but we do not guarantee compatibility with all skin types. Consult your healthcare provider before using our products on infants, children, or during pregnancy or breastfeeding.

Section I: EPA Exemption Statement

BugVaya insect repellent formulations qualify as minimum-risk pesticides and are exempt from EPA registration under Section 25(b) of the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA). Our active ingredients are selected in accordance with EPA guidelines for exempt products.

Section J: Small Batch Disclaimer

Bugvaya products are crafted in small batches and may vary slightly in color, scent, or packaging from batch to batch. Packaging may change without notice during pre-launch or soft-launch phases. These variations do not affect product quality or efficacy.

Section K: Disclaimer of Warranties

THE SITE, PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Site will operate uninterrupted, be error-free, or be free of viruses or other harmful components.

Section L: Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUGVAYA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS. Our total aggregate liability shall not exceed the actual amount paid by you for the product giving rise to the claim.

Section M: Indemnification

You agree to defend, indemnify, and hold harmless Bugvaya, its affiliates, and their respective officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or any breach of this Agreement.

Section N: Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of laws principles.

Any dispute, controversy, or claim arising out of or relating to this Agreement shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place in [Insert County and State], and judgment on the arbitration award may be entered in any court having jurisdiction.

You agree to waive any right to a jury trial or to participate in a class action proceeding.

Section O: Modifications

We reserve the right to modify or update these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting. Your continued use of the Site after the revised Terms are posted constitutes your acceptance of those changes.

Section P: Severability

If any provision of this Agreement is determined to be unlawful, void, or unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

Section Q: Entire Agreement

This Agreement, along with our Privacy Policy, Refund Policy, and Shipping Policy, constitutes the entire understanding and agreement between you and BugVaya relating to your use of the Site and purchase of our products.

Section R: Contact Information

Bugvaya, LLC
Email: hello@bugvaya.com